Assessing the organizational climate: the challenges of smart working
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Long faces, a hasty escape as soon as the clock indicates the end of working hours, more or less justified absences… there may be many signs that there is something wrong with the company climate. For HR, for managers it is important to understand if employees, at any level, are satisfied with their work, if they maintain a good level of motivation, in short, if they feel good in the company. Even in uncertain times like the ones we are experiencing, the best employees can find another job without particular difficulty, if they think it is worth it, if they think their needs are not sufficiently met, if they lose interest in what they are doing. And adding a new employee requires time and resources, which it would be better not to waste unnecessarily.

Evaluate the company climate in smart working

On the other hand, we are witnessing a seemingly unstoppable change: even before the pandemic of this 2020, smart working had begun to spread in many areas of work. How can we understand the company climate if we see the faces of our subordinates through a screen, if we simply exchange emails or messages with them, if the company chat becomes our main communication tool?

For some time now, the tools of investigation to assess the motivation, well-being and overall satisfaction of workers have fully entered the HR world. The adhesion of companies to ISO 9000 protocols for Quality Management has led to the proliferation of surveys and measurements on all the actors involved in the process of conception and development of a process or a product, becoming common and consolidated practice and involving, of course, also the final customer.

The smart working in coronavirus time, with the mutual distancing and the removal from the workplace, has made all this even more necessary. Workers don’t physically share the same spaces, they don’t meet at the café anymore, they have difficulty in approaching colleagues and superiors.

The solutions for corporate climate surveys

So the administration of surveys to staff can provide reliable feedback on the organizational climate and the quality perception of workers and customers. For this purpose HR-Assistant proposes the Surveys module (to learn more: click here). Thanks to it and the availability of a specific questionnaire on the company climate, which can be modified according to your needs, it becomes easy and fast to carry out the appropriate survey.

Sometimes the difficulties of the ordinary management, the effort to reach the expected turnover leave no room for the professional training of workers, which instead represents an investment for the future and is perceived as an opportunity for personal growth, with a positive impact on the company climate.

But how to identify useful courses for the staff? How to evaluate their effectiveness?





Questionnaires and training courses


In this field HR-Assistant proposes a specific module, the Skill Assessment, (to read further: click here), which also allows the possibility of self-assessment for the employee. Thanks to this tool the HR or the manager can identify the courses useful to improve the skills present in the company and the most suitable people to follow them.

The estimation of the effectiveness of the course, however, is often almost a formality, entrusted to the suppliers of the course itself. It is not easy to assess whether the employee has received the set of knowledge that will prove useful in daily business, nor is it easy to organize your own questionnaires and tests. Here too, the HR-Assistant Surveys module can make a difference.

The world of work is changing. As in everything, there will be advantages and disadvantages. Technology can help us solve many problems, but it is up to us to carefully choose the right tools to face the future.